A. Yani Street, No. 12
Mojoagung, Jombang 62482
December 31, 2014
Dr. Susan, Director
Sehat Sentosa Hospital
Pahlawan Street, No. 24
Jombang 61125
Dear Dr. Susan,
On the afternoon of December 30, my neighbor’s son, Roziq, was
cycling in his family’s yard when he fell. From the degree of pain he was experiencing,
I suspected he might have broken his leg. Thus, as the only adult around at the
time, I drove him to your hospital.
When we arrived at the emergency room, no one was available
to help Roziq from the car, and I had to help hobble in as best I could. The effort
increased his pain, yet when we were inside, the receptionist, without looking
up, told us to take a number and wait our turn. We waited for more than two
hours before Roziq was seen by the doctor.
As a member of the community your hospital serves, I am really
disappointed by the treatment my young neighbor received. The lack of concern
was upsetting, the lack of attention could have been life threatening. All of
us in Jombang deserve better treatment, and I hope you will look into the
situation to see that the suffering caused M. Roziq is never again inflicted by
an employee of your institution.
your sincerely,
Ana Nur Hamidah
